Greetings Combatant,

We truly appreciate your continuous participation and support for Combat Arms Europe.

We have read your email of inquiry that you have submitted to us regarding matters of your technical issue.  First off, please make sure that you are logged in as an administrator while attempting to run the game.  If you are already logged in as an administrator and yet you still experience problems running the game, the installation files may be corrupted.  There are several reasons why this may happen.  Your system might be unstable or an application might be interfering with the installation process.  Reboot your computer and try installing the game again.  Your Temporary Internet files might need to be cleared.  For Internet Explorer users: Click on Tools, select Internet Options and click on Temporary Internet files (or “Delete…”) from the General tab. Select “Delete Files”. This may take several minutes. Once it’s done, download Combat Arms again.  For Firefox users: Click on Tools, select “Clear Private Data” and then click on “Clear Private Data Now”. Once it’s done, download Combat Arms again.   Your download manager could be corrupting the downloaded files.  If you have a software that you use to manage or accelerate your downloads, we suggest that you turn it off and download Combat Arms without it.

For more information, please visit our website at:
http://combatarms.nexoneu.com/NXEU.aspx?PART=/Main.

Thank you very much for  understanding.

Combat Arms Europe Customer Support

Time of this report: 8/5/2010, 12:43:16
Machine name: ВЛАДИСЛАВ-ПК
Operating System: Windows 7 Максимальная 32-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: Ukrainian (Regional Setting: Ukrainian)
System Manufacturer: System manufacturer
System Model: P5K SE
BIOS: BIOS Date: 07/07/08 12:53:34 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 Duo CPU     E4500  @ 2.20GHz (2 CPUs), ~2.2GHz
Memory: 3072MB RAM
Available OS Memory: 3072MB RAM
Page File: 1246MB used, 4894MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode